FAQ

What is a balayage?

Balayage is a technique, not a look. Balayage is a free-hand technique of applying highlights, and does not usually use foil to separate the hair. Balayage creates soft and natural gradation of lightness along the hair strand—usually slightly deeper closer to the scalp and lighter towards the ends.

What if you don’t love your hair?

Please know that I truly strive to give my guests the very best experience. If, for any reason, you are not completely satisfied, please contact me within the first 7 days of your appointment. We will make arrangements to adjust as quickly as possible.

How quickly should I book?

I am usually booked in advance and would recommend a minimum of 4-6 weeks to book a service. However, Saturday appointments tend to book further out. Remember to plan ahead for important events and for the holiday season! You can also be added to the waitlist if an earlier open comes up.

What if I am late for my appointment?

Things happen…if you’re going to be a few minutes late, please reach out via text message to let me know. If you are going to be more than 15 minutes late, I will do my best to accommodate you, however, out of respect to all of my guests with scheduled appointments, I cannot guarantee the full service scheduled will be performed and may result in rescheduling.